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Duty Manager

A four star resort delivering five star service levels, the Vale Resort comprising of a 143 bedroom hotel with five food outlets, two championship golf courses, and Wales’ largest spa, health and racquets club. Recent expansion of the resort now includes newly developed Hensol Castle comprising of 20 bedrooms and extensive wedding and conference business.

An opportunity has arisen for a Duty Manager to join our team. Working as part of the Resort management team, you will be responsible for overseeing the day to day running of departments across the Resort 24/7.

Ensuring the highest quality of guest service, assisting at Reception, Food & Beverage, Housekeeping and all departments across the Resort as the needs of the business dictate.

Main duties include:

The ideal candidate will have previous experience of working as a duty manager within the hospitality industry. You will be a team player committed and driven to achieve high standards and departmental goals, along with being a motivator and be able to stay calm under pressure.  

The role requires you to work 40 hours over 5 days including morning, afternoon & evening shifts on a rota basis. In return we offer a salary starting at £19,760 per annum along with:

If you require further information or have the right skills and proven track record for the roles please send your CV to [email protected] 

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