We have an exciting opportunity to join our team at the Vale Resort as a Casual Hotel Receptionist.
Salary: £12.21 per hour
Contract: Temporary
Location: Vale Resort, Pontyclun
About the Role:
Working as part of the reception team you will ensure guests receive a warm welcome and a fond farewell when they visit the resort. Duties include:
- Warmly welcoming guests to the resort and checking them in and out efficiently
- Provide guests with information about the resort, services and local attractions
- Manage payments, invoices and keep the system up to date
- Work flexibly including early mornings, evenings and weekends
- Provide pick up and drop off service between Hensol Castle and The Vale Resort
About you:
- You'll have excellent customer service skills and enjoy working in a fast-paced environment
- Strong communication skills with the ability to build rapport
- Commitment to working as a team, coordinating with other departments across the resort
- Ability to multi-task and able to remain calm under pressure
- Proficient with using reservation booking systems
What’s in it for you
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks, and accommodation along with a number of benefits for continued service…Just to name a few! We also extend our discounts to family and friends, so they don’t feel left out.
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
Benefits:
- Employee discount
- On-site parking