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Sustainability at the Vale Resort

Category - Hotel
Published on - 13 April 2023

We are increasing our sustainable practices throughout our resort and have put together some details on how we are working towards being a greener, more eco-friendly business across our brands and departments.


  • The Resort has two bore holes and a natural spring which supplies the hotel, it uses as its main source of water for the hotel and which are also used for irrigation for the golf courses and pitches.
  • A complex system of lakes across the 650-acre estate and a 20-acre dammed reservoir attenuates the effects of heavy rain before the water finally reaches the River Ely.


  • An on-site sewage treatment plant serves both the resort and the village of Hensol.
  • The Resort operates segregated waste and recycling programmes for cardboard, glass, paper and food waste.
  • Waste is compacted to improve re-cycling efficiencies and reduce the number of pick up journeys.
  • All garden waste is recycled on-site.
  • Printed marketing (brochures, etc.) is being phased out and replaced by digital alternatives.
  • Hotel amenities have been switched to an environmentally-friendly brand with biodegradable packaging.


  • The Resort has recently invested £300,000 in solar panels to service its hotel and leisure operations.
  • Air source heat pump technology has been used for heating and cooling the resort for the last twenty years.
  • There is phased programme of replacing older lighting with more efficient LED alternatives (e.g. driving range).
  • The resort has reduced its energy consumption with efficiencies from on-site provisions for:-
    • Water
    • Sewage
    • Garden waste


  • Local suppliers are used wherever possible to enhance the Vale’s reputation for provenance.
  • Plastic bags have been replaced by sustainable paper alternative, as have all on site drinking straws in bars.


  • The golf club operates an electric fleet of 50 buggies and will be replacing its existing fleet of vehicles with electrical alternatives wherever possible.


  • 30,000 trees planted across the resort over three decades to offset the resort’s carbon footprint.
  • The Resort is home to a number of protected species and has an active ecology management plan which seeks to enhance biodiversity on site.
  • Sustainability and inclusiveness included in all new starter induction training and employee handbooks.
  • The Resort is currently working towards Green Key accreditation, a leading standard for excellence in the field of environmental responsibility and sustainable operations within the tourism industry. 

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