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In advance of play:

• If you or a member of your household are ill, or are displaying Covid-19 symptoms, please stay at home and do not visit the Vale Resort.
• Government guidelines apply, please familiarise yourselves with the most up to date advice and ensure you comply here. 
• Maintain two metre social distancing and wear face masks in enclosed public places around the golf club and facility.
• Travel to the golf course on your own or with members of your own household with whom you are playing golf only.
• Up to 4 people from 2 different households are allowed to play golf.
• Wash your hands and golf equipment before leaving home.
• Tee time bookings must be booked online. Only golfers with a pre-booked tee time should travel to the golf club.
• Only golfers with a pre-booked tee time should travel to the golf club.
• A members tee time booking can be made up to 5 days in advance on the Lake course.
• Reservations for members guests must be made through the pro shop on 01443-665899.
• A visitor tee time can be made online for the Wales National Course here.
• Access to the locker rooms will only be granted for the purpose of retrieving shoes, clubs, and trolleys. These items must be taken away after playing
• All golfers should arrive dressed for golf and to change shoes in the car park..
• All golfers are advised to carry their own hand sanitiser with them and ensure they use it regularly.  Sanitiser will be available to purchase from the Pro shop if needed.
• Players should arrive at the club no earlier than 15 mins before their tee off time.
• The driving range is closed.
• 1 Player to register in the Pro Shop no more than 10 mins before their tee time. A maximum of 2 people are allowed in the Pro Shop at any time.
• The starting point is from the 1^st tee only and with 10 minutes intervals.
• Buggies will be available and restricted to 1 person per buggy or 2 people if from the same household.
• A sanitising station is in place to allow you to clean your buggy before use. We recommend that you pay particular attention to commonly used areas such as seats, the steering wheel, bag store and the controls.
• The Driving Range and Practice Area will remain closed.
• The Vale Resort and its grounds, other than the golf course, remains closed.
• Please note that visiting the Golf Club at the Vale Resort and use of the course is at your own risk.

During Play:

• Play in groups of two, three or four-balls is permitted in the following forms:
  • 2 balls (2 golfers from different households or 2 from 1 household)
  • 3 balls (2 golfers from one household and 1 golfer from a different household or 3 from 1 household)
  • 4 balls (2 golfers from one household and 2 golfers from another household or 4 from 1 household)
• There will be marshalling on the course and you are asked to listen and act on any instruction given.
• Social distancing must always be adhered to in accordance with the advice given by Welsh Government and Wales Golf.
• Players should arrive at the 1^st tee no earlier than 5 minutes before their tee time.
• Player must stick to the course layout.
• Do not enter the next tee until it has been vacated by the individual or group in front of you.
• Please do not look for lost balls as you might pick up one belonging to another player.
• All bunkers rakes have been removed and players are instead able to lift and place in the bunker.
• The holes have been turned upside down to prevent balls needing to be retrieved from within the hole.  Please leave the flag in the hole at all times.  It is recommended that the ball is holed with the next shot if it is within 12 inches of the hole.
• To avoid unnecessary contact, the flag must always be left in the hole.
• All ball washers and any other course furniture including the bell on 14^th must not be used.  Please therefore ensure that the 14^th green is clear before playing your approach shot.
• The shoe cleaner is out of use.
• Do not shake hands with those playing with you.
• Players are asked to leave the club immediately following play to avoid gatherings.

Pro shop

• Pro shop open from Monday 12 April.
• Shoppers are asked to sanitise their hands upon entry and are allowed to touch only items they intend to purchase.
• It is compulsory for people over 11 to wear a face covering in the pro shop. There will be exemptions for people who cannot wear face coverings for health or medical reasons, similar to those for public transport.
• A maximum of 4 people are allowed in the Pro Shop at any time.
• Social distancing reminders in place.
• For your safety trying on clothing and testing goods ahead of purchase will not be permitted.
• To limit contact, payment by card is preferred. Membership cards and cash will be accepted.

Clubhouse

• Clubhouse will be open as a takeaway service from Monday 15th March
• Opening hours will be Mon – Fri 8am-3pm, Sat & Sun 7am-5pm.
• Takeaway menu will be:
  • Hot beverages
  • Cold beverages (soft drinks)
  • Pre made baguettes
  • Crisps
  • Chocolates
• Strictly no congregating around the clubhouse. Government social distancing guidelines must be adhered to at all times.
• Only golfers with a reserved tee time should use the clubhouse 
• Golfers must not arrive more than 15 minutes before their tee off time.
• The clubhouse and terrace remain closed and should not be used for any purpose other than for takeaway orders.
• Mask to be worn at all times (unless exempt) around the clubhouse and pro shop.  
• Only contactless payments will be permitted

Driving Range  

To practice safely on the driving range the following rules will apply in addition to our standard rules:

• Please do not visit the driving range if you or anyone in your household have any Covid19 symptoms or you are self-isolating.
• Maintain two metre social distancing and wear face masks until practise begins.
• Contactless payment: Ticket or token from pro shop
• Preloaded payment card: Existing members can use their range card as usual to purchase balls.
• Purchase a range card: All range users can purchase a driving range card and make savings on range ball purchases.
• All contact surfaces are regularly disinfected. There is disinfectant and disposable paper towel at the ball machine.

At the dispenser you will find:

• Sanitisation station for baskets and to use when presenting your bar code to the ball dispenser
• Disinfectant for you to use on the bucket handles and on the dispenser buttons
• Whilst the dispenser will be cleaned regularly we offer this range of additional protection which we recommend that you use.
• The range balls are washed every time they are used. The bays are 2m apart and should only be used by individuals or members of the same household.
• For safety purposes we request no one attends the range as a spectator.
• When you visit please go directly to the driving range to practice.
• Once you have dispensed balls please go directly to the bay of your choice.
• Please stay in your bay until you have finished and then leave. Bays are wide enough to ensure social distancing is maintained.
• To ensure social distancing we recommend that you wait in your bay if another user is on the walkway.
• It is important not to congregate and to maintain social distancing at all times and to leave directly after you have finished.
• Please return your basket to the collection point.

Where any conflict is deemed to exist, these rules take precedence.