• Home
• Golf
• Golf Course Guidance to Golfers

In advance of play:

• If you or a member of your household are ill, or are displaying Covid-19 symptoms, please stay at home and do not visit the Vale Resort.
• Government guidelines apply, please familiarise yourselves with the most up to date advice and ensure you comply. https://gov.wales/coronavirus
• Maintain two metre social distancing and wear face masks in enclosed public places around the golf club and facility.
• There will be no legal restrictions on travel within Wales for residents, but international travel should be for essential reasons only.
  
• The Clubhouse will be open between 9am & 4pm 
• 4 ball golf is permitted from different households following golf industry and Welsh Government protocols.
• Travel to the golf course on your own or with members of your own household with whom you are playing golf only.
• Tee time bookings must be booked online. Only golfers with a pre-booked tee time should travel to the golf club.
• A tee time booking can be made up to 7 days in advance.
• Reservations for members guests must be made through the the pro shop on 01443-665899.
• Wash your hands and golf equipment before leaving home.
• The Golf car park is open, please observe social distancing by using every other parking space where possible.
• Access to the locker rooms is permitted.
• All golfers are advised to carry their own hand sanitiser with them and ensure they use it regularly.  Sanitiser will be available to purchase from the Pro shop if needed.
• Players should arrive at the club no earlier than 15 mins before their tee off time.
• 1 Player must register in the Pro Shop on behalf of the tee time 
• Player must register no more than 10 mins before their tee time. A maximum of 4 people are allowed in the Pro Shop at any time. To limit contact payment by card is preferred.
• The starting point is from the 1^st tee only and with 10 minutes intervals.
• Buggies will be available and restricted to 1 person per buggy or 2 people from the same or extended household.
• A sanitising station is in place to allow you to clean your buggy before use. We recommend that you pay particular attention to commonly used areas such as seats, the steering wheel, bag store and the controls.
• The Practice Short game area will remain closed.
• The practice putting greens are open. Priority of use to the player/s in the next group due to tee off. Maximum of 4 players at any time. Avoid congregation and observe social distancing.
• The Driving Range is open. Users must conform to the current rules & processes.  
• Please note that visiting the Golf Club at the Vale Resort and use of the course is at your own risk.

During Play:

• 4 ball golf is permitted from different households providing social distancing and other COVID-19 safety measures are followed 
• There will be marshalling on the course and you are asked to listen and act on any instruction given.
• Players should arrive at the 1st tee no earlier than five minutes before their tee time.
• Player must stick to the course layout.
• Do not enter the next tee until it has been vacated by the individual or group in front of you.
• Players may be called to play through to assist pace of play.
• Please do not look for lost balls as you might pick up one belonging to another player.
• All bunkers rakes have been removed and players are instead able to lift and place in the bunker.
• Winter tees are in play.
• The holes have been turned upside down to prevent balls needing to be retrieved from within the hole.  Please leave the flag in the hole at all times.  It is recommended that the ball is holed with the next shot if it is within 12 inches of the hole for casual golf.
• To avoid unnecessary contact, the flag must always be left in the hole.
• All course furniture has been removed from the course including benches and ball washers. Maps and strokesavers for hole information are available for purchase from the pro shop. Furnishings including the bell on the Lake course 14^th must not be used.  Please therefore ensure that the Lake 14^th green is clear before playing your approach shot.
• The shoe cleaner is out of use.
• The half way house toilets are open.
• Do not shake hands with those playing with you.

Pro shop

• Shoppers are asked to sanitise their hands upon entry and are allowed to touch only items they intend to purchase.
• It is compulsory for people over 11 to wear a face covering in the pro shop. There will be exemptions for people who cannot wear face coverings for health or medical reasons, similar to those for public transport.
• A maximum of 4 people are allowed in the Pro Shop at any time. 
• Social distancing reminders in place.
• For your safety trying on clothing and testing goods ahead of purchase will not be permitted.
• To limit contact, payment by card is preferred. Membership cards and cash will be accepted.

Clubhouse

• Hospitality settings, including restaurants, cafés, pubs, and bars can open indoors and outdoors for the consumption of food and non-alcoholic drinks.
• Alcoholic drinks cannot be served or consumed at any time within these premises and this will be strictly enforced.
• Face coverings and physical distancing rules must be followed.
• The clubhouse is open in accordance with Government and Industry regulations between 9am & 4pm
• Table Service: We will operate a table service only policy, pre-booking a time slot is essential, please speak to a member of staff to book your table.
• Keep Apart: A maximum of 4 guests from 4 households may be seated at a table both indoors and outdoors, this is with the exception of children under 11 and where a single household exceeds 4 people. Please note, you may be asked for proof of address to verify this. Please do not move tables and chairs from their set positions.
• Face Masks: Face masks must be worn when not sat at your table, including, when getting up to use the toilet facilities.
• Contact Tracing: Every guest will be asked to provide their name and contact details to support the test, trace, protect service in Wales. You will be asked to verify your name; methods of verification include driver’s licence and bank cards.
• Reduce Traffic: Please follow the floor markings and adhere to safe social distancing practices keeping left throughout the building.
• Payment: To reduce staff contact, we kindly ask customers to pay by card where possible.
• Capacity: This bar has a capacity of 58 persons. Guests may be asked to wait outside until space becomes available.
• Eat Safe: Only sit on sanitised tables as indicated by the ‘eat safe’ signage. When you vacate your table, please turn this signage over to show that the table has been used for the safety of staff and other guests.

Driving Range 

To practice safely on the driving range, the following rules will apply in addition to our standard rules.

• Please do not visit the driving range if you or anyone in your household have any Covid19 symptoms or you are self-isolating.
• Maintain two metre social distancing and wear face masks until practise begins.
• Contactless payment: Ticket or token from pro shop
  Preloaded payment card: Existing members can use their range card as usual to purchase balls.
  Purchase a range card: All range users can purchase a driving range card and make savings on range ball purchases.
• All contact surfaces are regularly disinfected. There is disinfectant and disposable paper towel at the ball machine.
• At the dispenser you will find:
  Sanitisation station for baskets and to use when presenting your bar code to the ball dispenser
• Disinfectant for you to use on the bucket handles and on the dispenser buttons
• Whilst the dispenser will be cleaned regularly we offer this range of additional protection which we recommend that you use.
• The range balls are washed every time they are used. The bays are 2m apart and should only be used by individuals or members of the same household. For safety purposes we request no one attends the range as a spectator.
• When you visit please go directly to the driving range to practice.
• No tees will be provided
• Once you have dispensed balls please go directly to the bay of your choice.
• Please stay in your bay until you have finished and then leave. Bays are wide enough to ensure social distancing is maintained.
• To ensure social distancing we recommend that you wait in your bay if another user is on the walkway.
• It is important not to congregate and to maintain social distancing at all times and to leave directly after you have finished.
• Please return your basket to the collection point.

Where any conflict is deemed to exist, these rules take precedence.

 Additional Facilities:

• Locker rooms are open but visitors lockers remain closed. Showers may be used, no towels will be provided.
• Maximum of four people in the pro shop at a time and payment by credit/debit card preferred. Golfers are asked to leave the shop promptly to prevent any delays.
• No access to vending machines.
• Hand sanitiser will be available to purchase from the pro shop.